Privacy Policy

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

Owner and Data Controller

Mediterra MMXII Services Ltd

Owner contact email: info@mediterragroup.com

Types of Data collected

This Application collects the following Personal Data:

  • contact data you send through our contact forms: your name, email address and message;
  • technical data saved with each form submission: your IP address, browser, type of device and the page from which you sent the form;
  • Usage Data and Cookies collected by Google Analytics, only if you accept analytics cookies;
  • a record of your cookie choices, kept by our consent management tool.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • The provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject.
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.
  • The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn.

Once the retention period expires, Personal Data shall be deleted.

Detailed information on the processing of Personal Data

Contact forms

When you fill in one of our contact forms, we collect your name, email address and message. The form also records your IP address, browser, type of device and the page from which you sent it.

We use your contact details and message to reply to your request and, where relevant, to send you a proposal for our services. The legal basis is the performance of pre-contractual measures taken at your request (Article 6(1)(b) GDPR). We keep the technical data to protect the forms against spam and misuse, based on our legitimate interest in keeping the website secure (Article 6(1)(f) GDPR).

Submissions are stored in the website database and sent by email to our team. We keep them for as long as we need them to deal with your request and any business relationship that follows.

Website statistics (Google Analytics 4)

If you accept analytics cookies, we use Google Analytics 4, a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), to understand how visitors use the website: which pages they visit, how long they stay and how they reached the site. If you reject analytics cookies, Google Analytics is not loaded and no data is sent to Google.

Personal Data processed: Cookies and Usage Data, such as pages visited, time on page, approximate location, device and browser. Google Analytics 4 does not log or store IP addresses.

Cookies: _ga and _ga_FJNXQC3LWZ, each kept for up to 2 years.

Legal basis: your consent (Article 6(1)(a) GDPR). You can withdraw it at any time through the cookie settings button shown on every page, or on our Cookie Policy page.

Data transfers: Google may process data in the United States. Google LLC is certified under the EU-US Data Privacy Framework, which the European Commission has recognised as providing an adequate level of protection. More information is available in the Google Privacy Policy.

Cookie consent management (CookieYes)

We use CookieYes, a service provided by CookieYes Limited (3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom), to show the cookie banner and remember your choices.

Personal Data processed: a random consent ID, the choice you made for each cookie category, the banner language, the date and time of your choice, your country and your IP address in anonymised form. Your choice is also stored on your device in the cookieyes-consent cookie, kept for 1 year.

Legal basis: our legal obligation to be able to demonstrate that you gave consent (Article 6(1)(c) and Article 7(1) GDPR).

Data transfers: CookieYes Limited is based in the United Kingdom, which the European Commission recognises as providing an adequate level of data protection.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to:

  • Withdraw their consent at any time.
  • Object to processing of their Data.
  • Access their Data.
  • Verify and seek rectification.
  • Restrict the processing of their Data.
  • Have their Personal Data deleted or otherwise removed.
  • Receive their Data and have it transferred to another controller.
  • Lodge a complaint before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) and use other Personal Data (such as the IP Address) for this purpose.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Latest update: 5 October 2026

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